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General

What is your location?

When will I get my order?

Do you have any physical stores?

I have placed my order a while ago, but haven't seen/heard anything.

I would like a custom design, is that possible?

Can they be worn when working out, showering, or at the beach?

I was looking at a bracelet, but it was out of stock. When will it be back?

I need it quickly because the birthday/anniversary/party is already in a few days!

Wrist size measurement

I don’t know my wrist size

I do know my wrist size, but I want it a bit more loose on my wrist, is that possible?

It is a gift, how do I know the wrist size?

Shipping

How long does shipping take?

I accidentally submitted the wrong delivery address, but it's already on its way!

Return/Resize/Exchange

I would need to resize my bracelet.

I would like an exchange.

I would like to return my order